Thank you for trusting NOR-CAL Moving Services for your professional move. We understand that at times things happen during the transport and move of your items that result in items received in a damaged condition or items not received during delivery. Let us make it right. Please complete the claim form we have provided below and submit to hhgclaims@nor-calmoving.com. Upon receipt of your claim form, our Claim Adjuster will review and contact you directly.
Things to keep in mind when filing a Claim:
- All claims must be completed and received by our company within nine months from the delivery date of your shipment.
- Providing complete information such as inventory numbers, brand names, amount claimed, etc. will expedite the review of your claim and help prevent any unnecessary delays. Where exact costs are not available, an estimate would be helpful.
- Please do not proceed with repairs or replacements, do not transport to a new location, and do not destroy or discard items. Frequently, a visual inspection is required prior to authorizing final adjustments. You may secure repair estimates provided no expense is incurred.
- Upon receipt of the claim form, we will take the necessary steps to see that your claim is properly investigated and adjusted. It may be necessary to require an inspection of the damaged articles, therefore, please do not dispose of or repair any item until further instructions have been received from this office.
About Us
One of the Top-Rated Moving Companies in the San Francisco Bay Area
Established in 1982, NOR-CAL Moving Services started as an office mover and has grown to become one of the largest full-service moving companies in the Western U.S. What started as a very simple business idea of providing San Francisco Bay Area businesses with superior moving and storage services has become the pillar to the company’s success and have earned NOR-CAL Moving Services multiple awards from Allied Van Lines.
Today, our team of expert movers continues to provide world-class moving services to every individual and organization based on their relocation or storage needs as seamlessly as possible. Moving quotes can be complicated, but not with the professional movers at NOR-CAL Moving Services.
Call us today!
(510) 780-2700
More than half a Million Moves in 40 years
around SF Bay Area and worldwide
2,500 Active Clients
trust NOR-CAL Moving Services
98% Client Retention
who value quality movers
300 Professionals
helping achieve a stress-free move
NOR-CAL Moving Services Reviews
Question & Answer
Do I need an estimate?
Yes. We offer free, no-obligation estimates. You can choose between in-person or virtual live video surveys. We try our very best to work and handle all kinds of moving scenarios.
Please note: We do NOT offer ball-park estimates over the phone.
Do you provide packing services?
Yes! We offer partial and full-service packing. We use high-quality materials to protect your items during transit.
Ask our Relocation Consultants in the Office, Industrial/Commercial, or Household Goods division.
Can you disassemble and reassemble furniture?
Absolutely. Our movers are trained to safely disassemble and reassemble beds, desks, tables, and more.
Please inquire in advance for pre-planning and logistics coordination.
Why should I hire professional movers?
Hiring professionals ensures efficiency, safety, and peace of mind. We bring the tools, labor, and experience to make your move stress-free.
Why should I choose NOR-CAL Moving Services?
Since 1982, we’ve been serving the Bay Area and are the go-to mover for top companies. Whether you’re moving a household or a global HQ, we tailor every move to your budget, timeline, and needs. We offer local, domestic, international, and office and industrial moving and storage/warehouse services. Call us for more information! We’ll develop a custom relocation plan to minimize business disruption and ensure a smooth transition. We provide clear, detailed estimates with no hidden fees, and our 5-star reviews and industry certifications back our reputation.
Customer satisfaction isn’t just a goal — it’s our standard.
Are you a moving broker or freight forwarder?
No, we are a licensed, professional moving company — not a broker or freight forwarder.
Here’s why that matters:
Brokers don’t own trucks or movers. They act as middlemen, often outsourcing your move to third parties with very little to no oversight.
Freight forwarders manage shipping logistics but don’t actually perform your move.
Choosing a direct mover like us means:
- Full accountability and service continuity
- No surprise carriers
- Personalized customer care
Tip: Ask for a mover’s USDOT number and verify it at: FMCSA’s website.
Do you guarantee delivery or pickup dates?
For long-distance moves, we offer delivery windows and do our best to meet specific target dates.
Can you handle specialty or sensitive equipment?
Yes. Our team is trained to move electronics, servers, lab/medical equipment, and confidential files safely and securely.
Call us today!
(510) 780-2700